On behalf of JSC "Elit Electronics" (ID 202268928) congratulations on your purchase and thank you for choosing us.

Commercial Warranty:

•        In addition to the legal warranty, JSC "Elit Electronics" (ID 202268928) also offers a commercial warranty, which, in some cases, provides better conditions than the legal warranty. Please note that the commercial warranty does not limit the terms of the legal warranty.

•        The commercial warranty applies only to defects that the goods had when purchased (original defect).

•     JSC "Elit Electronics" (ID 202268928) offers a commercial warranty for free after the sale repair of the damaged device or replacement with the consent of the customer - in the first period of the full warranty - 2 (two) years, which includes bearing all costs (including postage, labor and materials) by the seller, necessary to ensure compliance of the goods with the conditions provided for in this agreement; In the second period of the full warranty, JSC "Elit Electronics" (ID 202268928) will bear service costs, however the cost of spare parts and transportation will be paid by the customer.

• The commercial warranty of JSC "Elit Electronics" (ID 202268928) also applies to products of the special (specialty) category - which is defined by the corresponding symbol on the warranty card - sp. The conditions of the mentioned commercial warranty for sp category items imply the following:  

1.       If, within 2 years after the sale of the sp category product, it is found to have an initial defect and JSC “Elit Electronics“ (ID 202268928) confirms such a defect with the appropriate conclusion, the item will be replaced with the consent of the customer in accordance with the rules established by the company.

2.       In case if:

a.       The product of the sp category also comes with a commercial warranty of JSC "Elit Electronics" (ID 202268928) for a period of more than 2 years, and 2 years after the purchase, an initial defect of the item will be found, which will be confirmed by JSC “Elit Electronics“ (ID 202268928) with the appropriate report - free warranty service will be provided to the customer.

b.       If 2 years have passed since the sale of the sp category item (although the commercial warranty period of JSC "Elit Electronics" (ID 202268928) is still valid) and the warranty-damaged item cannot be repaired within a reasonable time – 30 calendar days after delivery to the recommended service center, with the consent of the customer, the item will be replaced according to the rules established by the company.

Warranty service is not provided, it is canceled if:

•          When changing the item, if the customer did not hand over the item to the representative of the authorized service center with a complete set, only the part of the item that was handed over will be replaced;

•          the legal and commercial warranty period of the equipment has expired;

•          The customer cannot present the warranty document and it is otherwise impossible to identify the item;

•          Information in the warranty document has been deleted or altered and the item cannot otherwise be identified;

•          The data on the sold item has been deleted, changed, altered, the serial number is not readable/is removed on the item, and the item cannot be otherwise identified;

•          The damage is caused by the removal of the seal or stamp;

•          The defect is caused by physical impact and improper operation;

•          The damage is caused by lightning, foreign bodies and liquids penetration, violation of conditions of operation and storage rules;

•          Damage caused by fluctuating, high or low power electricity supply;

•          The defect is caused by a malfunction of the electronic network, or the mechanism is damaged due to its damping caused by the customer;

•          Installation or repair work carried out by other unauthorized persons, which caused damage to the item;

•         The purchased equipment was used for commercial and entrepreneurial purposes.

The warranty service is not performed if the number of pixels on the mobile phone, tablet, camera, projector, monitor, TV set is less than the number of pixels determined by the manufacturer.

The replacement of the item is carried out with the consent of the customer, only with the item of the same or higher (covering the difference) value available for sale at the time of replacement.

The servicing service center is not responsible for the storage of information loaded into the device by the customer.

In case of questions or problems related to the service, contact us.

JSC “Elit Electronics“ (ID 202268928) Hot Line (032) 2 48 48 48 www.ee.ge

Warranty services – Tel: (032) 2 48 48 48   INFO@ES.GE

In case of Bosch Tel: (032) 2 300 020

Addresses of JSC “Elit Electronics“ (ID 202268928):